Frequently asked questions

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Student will receive the credentials with in 24 hrs from the time we receive an email regarding Payment.

In case you face any problems, you can email us directly to the specified email id. As such, no one faced any technical problems till now.

You can download Aspire Study App and watch the demo videos here to test whether your internet connection is good enough or not. We recommend internet connections of atleast 1mbps.

Yes. Even though a team of experts from NITs and Top Universities work with him to produce the quality material, all the classes will be taught by Shivam Gupta himself.

It is not required that you watch them daily. You can do it at your own convenience. Any time, any place, any computer. But you should try to attend live class regularly.

Yes, we have a refund policy. If you raise a refund request within 24 hrs after making the payment, Rs. 5,000 will be deducted from the course fees and the balance amount will be processed as the refund.If you raise a refund request after 24 hrs after making the payment, you are not entitled to any kind of refunds.There are no refunds for the test series.
Please confirm the terms and conditions carefully before subscribing to any of the subscription plans, 24 hrs after making the payment you cannot change, cancel your subscription plan, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.
Note: It is advisable to check demo videos on the website / Aspire Study Youtube Channel before purchasing any course. We are not liable if you don’t like course after purchasing.

You can make the payment through our payment Gateway(Instamojo). We will send you a link via WhatsApp or email and you can make payment using Debit/Credit card or Internet banking. Or you can opt to deposit fee in our bank account via NEFT/IMPS or by physically going to the bank.

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