Frequently asked questions

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Student will receive the credentials with in 24 hrs from the time we receive an email regarding Payment.

In case you face any problems, you can email us directly to the specified email id. As such, no one faced any technical problems till now. Download the Aspire Study App available on Play Store and message in the Aspire Study App.

You can download Aspire Study App and watch the demo videos here to test whether your internet connection is good enough or not. We recommend internet connections of atleast 1mbps.

Yes. Even though a team of experts from NITs and Top Universities work with him to produce the quality material, all the classes will be taught by Shivam Gupta himself.

It is not required that you watch them daily. You can do it at your own convenience. Any time, any place, any computer. But you should try to attend live class regularly.

There is no refund policy (refund would be proceed only in case if you have made payment more than once for the same item.)

As of now we do not provide any option for cancellation of products and/or services you have purchased or subscribed. Once a product/service has been purchased by you, we cannot provide any refund, either totally or partially in any case / situation / circumstances. We suggest that first you go through the demos and/or free to use contents/products/services before you subscribe to or purchase from Aspire Study App or Aspire Study Website.
Note: It is advisable to check demo videos on the website / Aspire Study Youtube Channel before purchasing any course. We are not liable if you don’t like course after purchasing.

Live Class you can watch on Aspire Study APP and web both(means at the time of live you can attend from PC and app), but recording only accessible by Aspire Study App.

You can make the payment through our payment Gateway(Instamojo). We will send you a link via WhatsApp or email and you can make payment using Debit/Credit card or Internet banking. Or you can opt to deposit fee in our bank account via NEFT/IMPS or by physically going to the bank.
Updated On:01/01/2024

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